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(Mike) Hello. After telling you yesterday how great it was to work with Victoria yesterday morning, I have another bit of praise for you. Anna (and I never got her last name) helped with the last session of the day in the B track…she was great. She introduced herself, told me that she was there to hold up the time to go cards at the back of the room, and would help with any other issue that might come up. We had the beginnings of an issue with microphones, and Anna was there to help, if needed. Whoever gets the credit for hiring such great people as Victoria and Anna should be commended. Victoria and Anna should also be commended for being so helpful and customer oriented. That level of service is a breath of fresh air. Thanks again.
Mark Wilson, CISSP

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